Privacy Policy for DevOcho

Last Updated: July 30, 2025

At DevOcho, LLC and DevOcho, SRL (collectively, “DevOcho,” “we,” “us,” or “our”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide through our website, a lead-generation and job application tool for our technology services in the USA and Dominican Republic. It’s written to be clear and straightforward, but if you have questions, please reach out to us at privacy@devocho.com.

1. What Information We Collect

We collect the following information when you interact with our website:Contact Forms: When you submit a contact form to inquire about our services, we collect your name, email address, phone number (if provided), and any message details you share.

Job Applications: When you apply for a job, we collect your name, email address, resume, and any additional information you include in your application.
Website Analytics: We use Google Analytics to collect anonymous data about how visitors use our website, such as IP addresses, browser types, device information, and pages visited. This helps us improve our site but doesn’t identify you personally.
Administrative Access: If you’re an administrative user (e.g., our staff), we collect login credentials, including encrypted passwords, to secure access to our systems.

We do not knowingly collect personal information from children under 18. If you believe we’ve collected such information, please contact us immediately at privacy@devocho.com.

2. How We Use Your Information

We use your information only for the following purposes:

Responding to Inquiries: To answer your questions or provide information about our services via contact forms or email.
Evaluating Job Applications: To review and process your job application for employment opportunities with DevOcho.
Marketing: To contact you about our services or promotions, but only if you’ve submitted a contact form or otherwise expressed interest.
Employee Training: To train our staff on handling inquiries or applications effectively, using your data internally.
Improving Our Website: To analyze website usage through Google Analytics to enhance user experience and functionality.

We never share, sell, or rent your personal information to third parties outside DevOcho for their own use.

3. How We Store and Protect Your Information

Storage: Your information is stored in a MySQL database hosted on secure Digital Ocean servers in New York City, USA.
Security: We use HTTPS/SSL encryption (via Let’s Encrypt certificates) to protect data during transmission. Administrative passwords are encrypted. While resumes, job applications, and contact form submissions are not encrypted in our database, we maintain strict access controls to safeguard your information.
Data Retention: We keep your information only as long as needed to fulfill the purposes described above or as required by law. For example, job application data is retained for one year unless you’re hired, and contact form data is kept for up to two years for potential follow-up.

4. Third-Party Services

We use the following third-party services, which may process your data:

Google Analytics: Collects anonymous website usage data to help us improve our site. Learn more at Google’s Privacy Policy.
Google Workspace (Gmail): Used for email communication, including responding to inquiries or job applications.
HubSpot: Helps us manage and follow up on contact form submissions for customer relationship purposes. See HubSpot’s Privacy Policy.
Digital Ocean: Hosts our website and database. See Digital Ocean’s Privacy Policy.

These providers are contractually obligated to protect your data and use it only for the services we request. We do not allow them to use your information for their own purposes.

5. Your Rights

We respect your control over your personal information. Depending on your location, you may have the following rights under applicable laws, such as the Dominican Republic’s Law No. 172-13 or California’s Consumer Privacy Act (CCPA):

Access: Request a copy of the personal information we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to legal obligations (e.g., retaining job application records).
Opt-Out: Opt out of marketing communications by emailing us or clicking “unsubscribe” in our emails.

To exercise these rights, contact our Data Protection Officer, G. Kenneth Pyatt, at privacy@devocho.com. We’ll respond within 30 days (or as required by law). If you’re a California resident, you also have the right to know what personal information we collect, use, or disclose about you, and we confirm we do not sell your personal information.

6. Cross-Border Data Transfers

Since our primary offices are in the Dominican Republic, contact form submissions and job applications from the USA are transferred to the Dominican Republic for processing. We ensure these transfers comply with Dominican Republic’s Law No. 172-13, which requires adequate data protection measures, such as secure transmission and storage.

7. Dominican Republic Data Protection Compliance

Under Law No. 172-13, we process your personal data based on your consent (by submitting a contact form or job application) and for specific purposes outlined in this policy. We ensure your data is handled transparently, securely, and in accordance with your rights to access, correct, or delete your information.

8. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. If we make significant changes, we’ll post the updated policy on our website and update the “Last Updated” date. Please check back periodically.

9. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact:

G. Kenneth Pyatt
Founder & CEO, Data Protection Officer
DevOcho, LLC and DevOcho, SRL
Email: privacy@devocho.com

Thank you for trusting DevOcho with your information. We’re here to keep it safe and use it responsibly.